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Member Setup

The first thing you'll want to do when setting up your organization is adding employees. Your account comes with the first 3 members for free.

When you first create your organization, the default user is granted the role of Owner and Admin.

In order for new members to do anything useful within the app, they must be assigned a role.

Onboarding members

In order for members to get access to your organization, you will need to add their email to their member profile.

Member Email

An invitation will be immediately sent to the email address.

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Once the email account is activated, it cannot be changed.

Role Types

The roles listed below are ordered by increasing privileges.

Member

A member gets read-only access to the application. They can view clients and the jobs that each client has.

Employee

An employee gets the ability to work jobs through phone calls and the mobile app.

If you want to assign an employee to a job, they must first be granted this role.

Supervisor

A supervisor is granted the ability to submit daily supervisor recaps. They can view work logs of all employees and supervisors.

Admin

An admin is granted access to manage members within the app.

Owner

An owner is given access to manage billing

PermissionEmployeeSupervisorAdminOwner
View ClientsXXXX
Manage ClientsXXX
View MembersXXXX
Manage MembersXX
Create Supervisor RecapX
View Submitted RecapXX
Request SuppliesXXX
View Consumable RequestsXXX
View PayrollXX
Manage Holiday CalendarXX
Record Time By Phone CallX
View Realtime OperationsXXX

Assigning Roles

Navigate to the member search results page and select the member you would like to add a role to.

Click the Add Role button.

Add role

Follow the prompts to add the desired role.s